We at Frank Jewelers believe that customer service and satisfaction before and after a sale is the foundation of our business and central to our relationship with our customers. We would love to hear your valuable suggestions, comments and questions concerning our services and products.
Our Store Location
19 E Stephenson St
Freeport, IL 61032
Tel: (815) 235-3169
Mon - Fri: 9:30am - 5:30pm
Sat: 9:00am - 4:00pm
For any assistance with products, orders or customer service issues, please call us during our business hours at:
Please Email us with your comments or questions at firstname.lastname@example.org. Your queries will be answered usually within 1-2 business days.
Your Online Account
We ask you to create your personal Online Account at our Website to avail all our Online Services. For creating your personal Account, please register on the website by filling an online registration form. Registration with Frank Jewelers is a simple process and takes only a few minutes. You will need to enter your Name, Email Address and Password to create an Account. This will also be used as your Login Information. Your Mailing Address will be required only if you request a printed copy of our Flyers & Brochures.
Your Privacy & Security
Jewelry Education & Care
Frank Jewelers shares our experience and knowledge with our customers in helping them to select the perfect diamond, gemstone or jewelry style for their needs. It is always confusing when you have so many different qualities, colors and styles to choose from. We try to make this choice as relaxing and simple as possible. The many choices of metal, karat, quality, color, cut, carat weight, style are all difficult factors to decide. Our Jewelry Experts & Education Center will make this process easier.
From our Education section you can get practical tips on jewelry purchasing and other related topics. Here you will find information about diamonds, gemstones, precious metals, jewelry, and different settings & finishing that will assist you in selecting the perfect design of your dreams. The Glossary pages contain many of the technical terms and phrases used on our website.
Frequently Asked Questions are based on the comments and queries that we receive from our customers. We have tried to answer many of the most commonly asked questions relating to our website and your jewelry needs.